Fathom vs Fireflies.ai (updated October 2026)
Short answer: Fathom starts at $15/month per user (2-user min) billed annually, with a free plan; Fireflies.ai starts at $10/month per seat billed annually, with a free plan. Both have a free plan, so the split is price and focus: Fireflies.ai starts $5 lower per seat and automates follow-up across your CRM and apps, while Fathom centres on Zoom, Google Meet and Teams calls with CRM updates for teams, and its $15 entry price has a 2-user minimum.
A side-by-side look using only facts from each vendor’s own website, both listed under Call Coaching & Conversation Intelligence. We don’t score or rank them: the right choice depends on your team, stack and region.
| Fathom | Fireflies.ai | |
|---|---|---|
| What it does | AI notetaker that captures, transcribes and summarises Zoom, Google Meet and Teams calls, with CRM updates for teams. | AI notetaker that records, transcribes and summarises meetings and automates follow-up across CRM and apps. |
| Categories | Call Coaching & Conversation Intelligence | Call Coaching & Conversation Intelligence |
| Pricing model | Freemium | Freemium |
| Entry price | Starts at $15/month per user (2-user min) billed annually, with a free plan | Starts at $10/month per seat billed annually, with a free plan |
| Regions | Not yet verified | Not yet verified |
| Languages | Not yet verified | Not yet verified |
| Integrations | Not yet verified | Not yet verified |
| Pricing page | Fathom pricing ↗ | Fireflies.ai pricing ↗ |
| Full listing | Fathom on AI Sales Bench | Fireflies.ai on AI Sales Bench |
| Last checked | 14 Oct 2026 | 14 Oct 2026 |
The verdict
Both are freemium AI notetakers listed under Call Coaching & Conversation Intelligence, so you can try either before you pay. Fireflies.ai records, transcribes and summarises meetings and automates follow-up across your CRM and apps, from $10 per seat a month billed annually. Fathom captures, transcribes and summarises Zoom, Google Meet and Teams calls, with CRM updates for teams, from $15 per user a month billed annually with a 2-user minimum. Start with Fireflies.ai if the price per seat and automated follow-up matter most. Start with Fathom if your team runs its calls on Zoom, Meet or Teams and wants summaries pushed into the CRM.
Best for
- Fathom: Teams on Zoom, Google Meet or Teams that want call summaries and CRM updates for the whole team.
- Fireflies.ai: Teams that want the lower paid entry price and follow-up automated across CRM and other apps.
Decision table
| If this is you… | Look at |
|---|---|
| You want to start free | Both have a free plan |
| Lowest published paid entry price | Fireflies.ai ($10 per seat vs $15 per user, both billed annually) |
| You want follow-up automated across CRM and apps | Fireflies.ai |
| You want summaries and CRM updates from Zoom, Meet or Teams calls | Fathom |
| You need confirmed Arabic or regional coverage | Ask both: not yet verified for either |
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